Shipping policy
Thank you for shopping with EverMode. We are committed to providing a smooth, reliable, and convenient shopping experience for all our customers.
This Shipping Policy explains how we process and deliver orders placed through our online store.
1. Order Processing
Orders are processed after payment has been successfully received and verified.
We aim to process and dispatch orders as quickly as possible. Orders are generally prepared for shipment within 1–2 business days.
Please note that orders placed on weekends or public holidays may begin processing on the next business day.
2. Shipping & Delivery Time
EverMode offers a standard delivery timeframe of approximately:
5–7 business days
Delivery times may vary depending on the destination, shipping carrier, weather conditions, holidays, and other circumstances beyond our control.
The estimated delivery timeframe begins after your order has been processed and shipped.
3. Shipping Confirmation & Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information, where available.
Customers can use the tracking information provided to monitor the progress of their shipment.
Please allow some time for tracking information to become active after the order has been dispatched.
4. Shipping Address
Please make sure that your shipping address and contact information are accurate and complete when placing your order.
EverMode is not responsible for delays, failed deliveries, or additional shipping costs resulting from an incorrect or incomplete shipping address provided by the customer.
If you notice an error in your shipping information after placing an order, please contact us as soon as possible. We will make reasonable efforts to assist you before the order is shipped.
5. Delivery Delays
While we make every effort to ensure timely delivery, EverMode cannot guarantee delivery on a specific date.
Shipping delays may occur due to circumstances including, but not limited to:
- Severe weather conditions
- Carrier delays
- Holidays or high-volume periods
- Incorrect or incomplete shipping information
- Customs or regulatory delays
- Events beyond our reasonable control
If your order is delayed, please check your tracking information first. You may also contact our customer support team for assistance.
6. Lost, Damaged, or Missing Packages
If your package appears to be lost, damaged, or marked as delivered but you have not received it, please contact us promptly.
We may request order details, tracking information, photographs of damaged packaging/products, or other relevant information to help investigate the issue.
EverMode will work with the applicable shipping carrier to resolve confirmed delivery issues where possible.
7. Product Availability
EverMode offers a range of products including men's and women's clothing, kids' dresses and apparel, tops, accessories, and footwear.
In the rare event that an item becomes unavailable after an order has been placed, we will contact the customer regarding the available options, which may include a replacement, alternative item, or refund as applicable.
8. Changes to This Shipping Policy
EverMode reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions regarding shipping or your order, please contact EverMode through the contact information provided on our website.
EverMode
2509 Lions Rd, North Pole, AK 99705, United States
We appreciate your trust and thank you for choosing EverMode.